At around 14:35 CET a power outage has occurred at our data centre in Frankfurt, Germany. Although the racks being powered by two different lines, it failed. While we are booting up all our customers Nodes within the next few minutes, we will investigate further why this has happened.
Open support requests will be updated throughout the day. All affected customers will be contacted by us within the next few days to discuss this matter and apply compensation for the circumstances experienced.
The situation is under control and nodes are booting again.
Thanks for your understanding!
