v6Node - [URGENT] Critical Power Maintenance in fra1 Region (Dec 14) – Maintenance details

[URGENT] Critical Power Maintenance in fra1 Region (Dec 14)

Completed
Scheduled for December 15, 2024 at 5:55 AM – December 14, 2024 at 10:10 PM

Affects

Website

Cloud Portal

Virtualization Cluster Frankfurt, DE

Updates
  • Planned
    December 15, 2024 at 5:55 AM
    Planned
    December 15, 2024 at 5:55 AM

    To address the recent power incident in our fra1 datacenter, an urgent 15-20 minute maintenance window has been scheduled by our datacenter provider on December 14, 2024 at 22:00 CET. Unfortunately, both power feeds (A+B) will be unavailable, requiring a complete shutdown of all fra1 infrastructure. The shutdown will affect all power connections in the rack simultaneously, as it is technically not possible to replace the fuses for individual phases one after the other according to the datacenter provider. Impact - Duration: 15-20 minutes - Region: fra1 - Affected Systems: All baremetal servers, public and private cloud in fra1 - Start: Dec 14, 21:55 CET - End: Dec 14, 22:20 CET No Action Required We will initiate a controlled shutdown of all fra1 services at 21:55 CET. Services in other regions (mep1, spo1) will not be impacted. We apologize for the short notice and inconvenience. This critical maintenance will prevent future power incidents and ensure long-term stability. Our team is available to assist with any concerns throughout the entire maintenance window. If you have any questions or concerns, please don't hesitate to reach out to us.

  • Completed
    December 14, 2024 at 10:10 PM
    Completed
    December 14, 2024 at 10:10 PM

    The maintenance has been completed. The total downtime has been around 57 minutes.

    Our datacenter proider

  • In progress
    December 14, 2024 at 8:58 PM
    In progress
    December 14, 2024 at 8:58 PM

    The maintenance is in progress