v6Node - Notice history

Website - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%
Apr 2025
May 2025
Jun 2025

Cloud Portal - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%
Apr 2025
May 2025
Jun 2025

Virtualization Cluster Frankfurt, DE (FRA1) - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%
Apr 2025
May 2025
Jun 2025

Virtualization Cluster Frankfurt, DE (FRA2) - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%
Apr 2025
May 2025
Jun 2025

Virtualization Cluster Spokane, US - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%
Apr 2025
May 2025
Jun 2025

Virtualization Cluster Amsterdam, NL - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%
Apr 2025
May 2025
Jun 2025

Backup Infrastructure Amsterdam, NL - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%
Apr 2025
May 2025
Jun 2025

DNS Server - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%
Apr 2025
May 2025
Jun 2025

Notice history

Jun 2025

No notices reported this month

May 2025

Migration from FRA1 to FRA2
  • Completed
    May 24, 2025 at 10:04 AM
    Completed
    May 24, 2025 at 10:04 AM

    As of 10:20 am, all nodes have been restarted, and connectivity has been restored.
    A full status update will be provided shortly.

    If you have any questions or concerns in the meantime, please don't hesitate to contact our support team.

  • Update
    May 24, 2025 at 4:25 AM
    In progress
    May 24, 2025 at 4:25 AM

    The servers have arrived in the FRA2 facility.

  • In progress
    May 24, 2025 at 3:27 AM
    In progress
    May 24, 2025 at 3:27 AM

    All servers have been shut down and dismantled. The servers are now being physically migrated to our new location FRA2.

  • Planned
    May 24, 2025 at 2:00 AM
    Planned
    May 24, 2025 at 2:00 AM

    A maintenance will be performed on the weekend.

    WHEN?

    On May 24, 2025, starting at 4:00 AM (CEST), we will migrate our infrastructure from FRA1 to our new FRA2 facility, which became operational in January of this year.

    The maintenance is expected to last until 10:00 AM (CEST) due to the complex nature of the tasks involved.

    WHY?

    This migration is part of our ongoing commitment to improve our services and facilities.

    Several months ago, we experienced two brief power-related outages affecting FRA1, which were beyond our control.

    These incidents, among other factors, prompted us to reassess long-term risks and make necessary adjustments.

    The new FRA2 facility offers improved availability, 24/7 on-site support, and is built on our fully redundant core routing and switching infrastructure, including DDoS protection.

    During the maintenance window, we will be performing the following tasks:

    • Migration of physical servers to the new FRA2 region

    • Updates to our core virtualization layer

    • Integration into our new virtualization cluster

    • Migration to our upgraded routing and switching stack

    DETAILS

    Please take note of the following important information:

    • After completion, all nodes will automatically reboot.

    • There will be no changes to your assigned IP addresses or rDNS/PTR entries.

    • Our support team will be available throughout the maintenance period to assist you with any questions or concerns.

    • The migration will only affect nodes located within the FRA1 region; AMS1, FRA2, and SPO1 will remain online and unaffected.

    SUPPORT

    If you have any questions or concerns, please do not hesitate to contact us at support@v6node.com or by creating a support ticket.

    Timezones

    To help you plan accordingly, here’s the maintenance window in various local times:

    - New York (EDT): 23 May, from 22:00 to 04:00 (next day)

    - San Francisco (PDT): 23 May, from 19:00 to 01:00 (next day)

    - UTC: 24 May, from 02:00 to 08:00

    - London (BST): 24 May, from 03:00 to 09:00

    - Tokyo (JST): 24 May, from 11:00 to 17:00

    - Sydney (AEST): 24 May, from 12:00 to 18:00

    - Dubai (GST): 24 May, from 06:00 to 12:00

    - Mumbai (IST): 24 May, from 07:30 to 13:30

    - Singapore (SGT): 24 May, from 10:00 to 16:00

    - São Paulo (BRT): 23 May, from 23:00 to 05:00 (next day)

    We, the v6Node team, would like to take this opportunity to personally thank you for your continued trust and support.

    Best regards,

    The v6Node Team

    Ian, Jay, and Patrick

  • In progress
    May 24, 2025 at 2:00 AM
    In progress
    May 24, 2025 at 2:00 AM

    The maintenance has started.

FRA2, pve1: some nodes are unresponsive.
  • Resolved
    Resolved

    This incident has been resolved as of 21:31 CET. We will investigate the reason for the failure of the NVMe device after tomorrow's maintenance window. All customers will be reimbursed with a credit, you will get an information on that by e-mail.

    If you encounter any problems with your node, please contact our support team by e-mail to support@v6Node.com

  • Identified
    Identified

    A failing NVMe device has been identified as the cause of the system hanging in an I/O wait state, which led to a lockup. All affected nodes are currently being migrated to different servers. There won’t be any data loss.

    All affected customers will receive an account credit as a compensation for this inconvenience.


    We will update this status report again when the migration has been finalised.

  • Investigating
    Investigating

    Our monitoring showed some unresponsiveness to a small amount of nodes in our FRA2 location on host "pve1". We are currently investigating this incident.

Apr 2025

No notices reported this month

Apr 2025 to Jun 2025

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